Installing the Inspect Point Mobile App on iPhone or iPad

The Inspect Point mobile app allows technicians to perform inspections, complete work orders, and access scheduled visits directly from their iPhone or iPad.

Follow the steps below to install the application on your device.

✅ Before You Begin

Ensure you have the following information available:

• Company subdomain
• Username
• Password

If you do not have this information, contact your company administrator before installing the app.

Who can log into the app: Full and Service Only technicians can log into the iOS mobile app. Schedule Only technicians cannot log into the app and instead access Inspect Point through the technician portal at technicians.inspectpoint.com. To see which technician types have app versus portal access, see How to Edit Technician Type.

📲 Install the Inspect Point App

1. Open the App Store on your iPhone or iPad
2. In the search bar, type Inspect Point
3. Locate the Inspect Point app in the search results
4. Tap Get
5. Authenticate the download using Face ID, Touch ID, or your Apple ID password
6. The app will download and appear on your device's home screen

🛠️ Troubleshooting: "Your role does not have access to the technician application"

If you see the message "Your role does not have access to the technician application" when trying to log in, it means your technician type does not include mobile app access. Despite the wording, this is determined by your technician type — Full, Service Only, or Schedule Only — not by a backend user role. (Technicians have a technician type; backend users are the ones who have roles. They are separate settings.)

If your technician type is Schedule Only, this is expected. Schedule Only technicians are not meant to use the mobile app and should use the technician portal at technicians.inspectpoint.com instead. This is often an intentional setup — for example, for helpers who only need to see schedules. If the type was set incorrectly, an administrator can change it. See How to Edit Technician Type for details.

⚠️ Important Notes

• Inspect Point is available only on iOS devices (iPhone and iPad)
• You can only be logged into the mobile app on one device at a time
• Inspections and work orders are stored locally on the device once synced