Inspect Point Device Requirements – Inspect Point Help Desk

Your company is responsible for purchasing all required iOS Devices. We do not provide an option to rent or lease devices from us.

Inspect Point can be installed from the App Store on iPads, iPhones, and Mac devices running M1 or M2 processors. In order to meet Apple's guidelines, Inspect Point can only run on devices with modern versions of Apple's iOS Operating System.

We recommend using the newest iOS version as it contains all of Apple's latest bug and security fixes. Each year this requirement may change based on Apple's updated requirements.

Minimum Supported iOS Version: 16.0 (Effective July 30, 2025)
Supported iOS Version: 17.*
Latest iOS Version Recommended: 18.*

⚠️ iOS 16 Compatibility Alert

Effective July 30, 2025, Inspect Point requires iOS 16.0 or later due to security and compatibility requirements.

Devices That CANNOT Upgrade to iOS 16 - The following devices cannot upgrade beyond iOS 15.8.3 and will lose app functionality:

iPads:

iPad Mini 4 (2015) - All variants
iPad Air 2 (2014) - All variants
iPad (5th generation, 2017)
iPad Pro 9.7" (2016)

iPhones:

iPhone 6s and 6s Plus (2015)
iPhone 7 and 7 Plus (2016)

What This Means

Current app version will continue working on these devices
CRITICAL: If the app is deleted, it cannot be reinstalled without iOS 16+
No updates, security patches, or new features will be available
TestFlight access available for 90 days as emergency backup only

⚠️ Immediate Action Required:

Device replacement is mandatory for continued Inspect Point access.

📱 Recommended Replacement Devices (iOS 16+ Compatible)

Budget-Friendly Options

iPad (10th generation): $449 WiFi / $599 Cellular
iPhone SE (3rd generation): $429

Premium Options

iPad Air (5th generation): $599 WiFi / $749 Cellular
iPhone 14 or newer: $699+

Where to Purchase

Amazon/Walmart: Often cheaper than Apple direct
Best Buy/Costco: Good for business accounts
Apple Store: Full warranty and support
Your preferred electronics vendor

⏰ Important Timeline

July 30, 2025: iOS 16+ requirement effective
Current app continues working on older devices
App deletion = permanent loss of access on incompatible devices
TestFlight emergency access: 90 days maximum
Device replacement deadline: Immediate for business continuity

💾 Storage Requirements

Inspect Point is disk-space-intensive due to the number of photos captured during inspections. Requirements may vary for organizations based on how many inspections technicians do and how many photos are taken per inspection.

Storage Recommendations:

128GB: Recommended minimum for all users
256GB: Heavy usage (many inspections, extensive photo documentation)
512GB: Maximum capacity for large-scale operations

Note: 64GB and smaller capacities are no longer recommended due to iOS system requirements and Inspect Point's photo-intensive workflows.

iOS 16+ Performance Benefits

Devices running iOS 16+ offer improved performance, better security, and enhanced photo processing capabilities that reduce storage requirements and improve inspection workflows.

📱 Supported Devices (iOS 16+ Compatible)

iPads

iPad (6th generation, 2018) and newer
iPad Air (3rd generation, 2019) and newer
iPad mini (5th generation, 2019) and newer
iPad Pro (all models, 2018) and newer

iPhones

iPhone 8 and 8 Plus (2017) and newer
iPhone X (2017) and newer
iPhone XR (2018) and newer
iPhone SE (2nd generation, 2020) and newer

Mac Devices

Mac devices with M1 or M2 processors
macOS Big Sur (11.0) or later required

🚫 Unsupported Devices (Cannot Run iOS 16)

These devices have NO upgrade path to iOS 16 and support ended July 30, 2025:

iPads

iPad Mini 4 (2015) - Maximum iOS 15.8.3
iPad Air 2 (2014) - Maximum iOS 15.8.3
iPad (5th generation, 2017) - Maximum iOS 15.8.3
iPad Pro 9.7" (2016) - Maximum iOS 15.8.3
Original iPad Mini (2012) - Maximum iOS 9.3.6
iPad Mini 2 (2013) - Maximum iOS 12.5.7
iPad Mini 3 (2014) - Maximum iOS 12.5.7
Original iPad Air (2013) - Maximum iOS 12.5.7

iPhones

iPhone 6s and 6s Plus (2015) - Maximum iOS 15.8.3
iPhone 7 and 7 Plus (2016) - Maximum iOS 15.8.3
iPhone 6 and 6 Plus (2014) - Maximum iOS 12.5.7
iPhone 5s (2013) - Maximum iOS 12.5.7
iPhone 5c (2013) - Maximum iOS 10.3.4
iPhone 5 (2012) - Maximum iOS 10.3.4

🔒 Security Requirements

Apple has discontinued security updates for devices that cannot run iOS 16. Using unsupported devices creates security vulnerabilities that may:

Expose customer inspection data to security threats
Violate enterprise security compliance requirements
Impact insurance coverage and liability protection
Fail to meet industry data protection standards

For business continuity and security compliance, immediate device replacement is required.

🆘 Need Immediate Help?

Device Compatibility Questions

Email: support@inspectpoint.com
Support Ticket: Submit through "Submit a request" link above

Device Procurement Assistance

Contact your assigned Customer Success Manager for:

Device recommendations
Emergency TestFlight access (90 days maximum)

Emergency TestFlight Access

If you need temporary access while procuring new devices:

Contact your Customer Success Manager immediately
TestFlight provides 90-day emergency access only
Not a permanent solution - device replacement still required
May have limited functionality compared to App Store version

📋 Device Procurement Checklist

Before purchasing replacement devices:

Verify device supports iOS 16+ (see supported devices list above)
Determine storage requirements based on inspection volume
Confirm cellular vs WiFi connectivity needs
[ ] Plan for device setup and data migration

🔄 Migration Support

When transitioning to new devices:

Contact your CSM for migration planning
Backup current device data and settings
Install Inspect Point on new device from App Store
Login with existing credentials (Company Code + Username/Password)
Test functionality before deploying to field technicians
Retire old devices securely per your company policy

Last Updated: July 23, 2025 | For urgent device compatibility questions, contact your Customer Success Manager immediately.