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2025 Release Notes

Brittney Myshchuk
Updated

December 2025

Backend

  • Joint Commission Report Settings 
  • ULC 
    • ULC Settings page allows users to configure their default ULC code years for alarm inspections and verifications.
    • ULC Settings
  • Customer Portal 
    • Ability to publish service reports to the customer portal.
  • Added timezone support for time off entries.
  • Proposals 
    • Implemented async photo thumbnail processing for proposal creation. Proposal creation with 50+ photos now completes in <10 seconds.

November 2025 

General Updates 

  • Inspection Assistant Improvements 
  • Added setting to prevent overlapping time entries
  • Territories 
    • Added territory filter to every page
    • Added ability to restrict an admin-level user to one or more territories
  • Added status color icon on new proposals and work orders listing screen
  • Added ability to create an invoice from a deposit after a work order was already created
  • Added logic to prevent a proposal from being accepted more than once
  • Added support for the creation of generic, non-building specific events

Backend - Inspections & Reports 

  • Customer Portal - Login as Customer 
  • Territory Assignment for Admin Backend Users

  • 5-Year Inspection Items - Added delete functionality for internal pipes, check valves, and PRVs on Inspection Detail screen

  • ULC
    • Improved the battery output on code year 2019 reports
    • Ancillary Device Conflict Detection & Resolution 

      • Implemented conflict detection and resolution for ULC Ancillary Device inspections

      • Multi-tech inspections can now properly detect and resolve answer conflicts

  • Added support AES forms so that they are added to inspections based on service line and frequency

  • Added ability to leave a visit note on an individual visit

Integrations & Ancillary 

  • QuickBooks 
    • Icon Display for Tax Items - Added QuickBooks icon next to tax items imported from QB on Account/Building pages
    • Added ability to show QuickBooks invoice number in its own column on the invoice listings page
    • Added support for ‘Class’ field in QBD so it now fills in automatically
    • Added the ability to push accounts to QBD
  • Subcontractors
    • Removed requirement for subcontractor to ‘accept’ Inspect Point invite
    • Added ability for subcontractors to have their own upload link so that each upload is unique to that subcontractor
  • Service Trade
    • Added ability to dispatch all sprinkler-related assets (pumps, tanks, valves, backflows etc) via Service Trade
  • TCE/Compliance 
    • Added a Compliance Platform filter to buildings page
    • Added support for TCE Short+ Form
    • Added support for TCE Long Form on Extinguishers

June - October 2025 

Office & General Updates

  • Buildings
    • Proposals are now listed on the Building tab from newest → oldest (was oldest → newest)
    • Added ability to export Fire Dampers from a building
    • Added ability to export Exit Sign Groups
  • Contacts
    • Added "Account" column to the standard Contacts export

 Settings

  • Visit Reminders now send to all scheduling contacts, not just the first one listed
  • Added Territory filter across all relevant pages
  • Time Entries tab modernized with improved filtering and bulk actions
  • Choose whether Custom Fields are sent to the technician’s Mobile App for Inspections and Work Orders
  • Backflow visits can now be scheduled even if the Account is not set up for Sprinkler inspections
  • Added “Apply to All” for Backflow Certifications and Test Kits
    • Completed in Settings > User Management > Technicians
  • Form Library

Inspections & Work Orders 

  • Inspections
    • Emergency Light and Fire Extinguisher inspections now display the total number of devices instead of number of answers on the inspection detail screen
    • Added ability to move an inspection series backwards
    • Final Inspection Statuses can now be locked to prevent further changes
    • Added ability to mass add/remove Custom Inspections from an existing series
  • Work Orders
    • Modernized Work Order listing screen with bulk actions and better filtering
    • Added Work Performed column to Work Order listings
    • Added Account column on Work Order creation screen

Deficiencies & Reports

  • Deficiencies
    • Modernized Deficiency listing screen and added more detailed data
    • Improved Asset filter on the Deficiency page to better support Wet and Backflow systems
  • Reports & Logs
    • Activity feed improvements: Now includes more granular details across Inspections, Work Orders, and Buildings
    • NFPA only: New setting to print deficiencies at the beginning of inspection reports

Proposals & Invoices 

  • Added ability to create Recurring Invoices
  • Modernized Proposal listing screen with new filters and bulk actions
  • Added ability to create a Proposal directly from a Work Order

May 2025 

Backend

  • Price Lists:
    • Ability to unarchive price lists that have been archived
    • Update Pending Items When Default Price List is Changed on Building + Account
      • When a backend user changes the default price list on a building or account, any inspections in a pending status, proposals in a draft status, and work orders in any status except close/canceled will use the new default price list. All other active items will remain untouched. Invoices remain unchanged.
    • Archive the Company Default Price List
      • Allows users to archive the default price list for the company. When this archival happens, the user must reassign any associated items to a new price list.
      • 👉 Related Article: Price Lists
    • Financial Control:
      • Hide Voided Payments on Customer Portal + PDF Invoice
        • Any voided payments will no longer show to the customer when viewing their invoices
      • Prevent editing of inspections and work orders in invoiced or paid status
        • Inspections with an invoice in paid or invoiced status can no longer be edited
    • Backend User Updates:
      • Technician Time Off accessible for "User" role
        • Backend user permission update so that time off can be managed by any back office user with the permission, and enabled them to view the technician time off from calendar and schedule & dispatch screen
      • Add Language Dropdown to Office Use Profile Page and Office User Page
        • Users can select their own languages now and no longer have to rely on the tenant level settings

Integrations

  • IROL Batch Submit
  • ServiceTrade Integration - One Deficiency Per Inspection
    • ServiceTrade users can configure the ability to only create one deficiency in ST for an entire inspection (they will still be individualized in Inspect Point)

 

March 2025

Backend 

  • Calendar: Updated filtering options on the Calendar to allow status filtering without needing to select a visit type first
  • Schedule & Dispatch Board:
    • Updated filtering options on the Schedule & Dispatch board to allow status filtering without needing to select a visit type first
    • Added day of week to improve ease of scheduling
    • Added status name next to the status icon to aid in viewing and scheduling visits
  • Signature Settings:
    • Added ability for back office users to edit signature date
    • Added ability for back office users to add signatures to a report
  • Misc./General:
    • Improved experience when adding/uploading a DBA ('Doing Business As') logo, users can now preview uploaded logos and remove uploaded logos
    • CAN/ULC: Added ability to upload technician stamp so that it can be applied to reports
    • Updated invoice prefix logic so that when a new prefix is added, it only updates future invoices, not previously created invoice
    • Added ability to limit payments to just credit cards (disabling ACH)
    • Improved reports listing screen so the current page is maintained after sending a report

Reports

  • Added ability to include ‘last [3/5/76/12] service date’ columns to Fire Extinguisher reports
    • (Note, this is a configuration that must be enabled by Inspect Point.)
  • Added ability to hide “Visual Inspection/Observation” column in Smoke/CO reports
    • (Note, this is a configuration that must be enabled by Inspect Point.)
  • CAN/ULC: Added functionality to support the application of the technician stamp to ULC reports

February 2025

iOS Updates

  • New iOS workflow is now available for all technicians - Read more.
  • New extinguisher experience - Read more.
  • Added ‘suppression’ as its own type when adding or editing existing suppression systems from the field.

Inspection Reports

  • Updated report to say “Suppression” instead of “Asset” when displaying Suppression results
  • General ULC compliance improvements

Back office improvements:

  • Separated Suppression from Sprinkler; it is now its own category when creating inspections

January 2025

General Office Enhancements:

  • Added ability to manage external forms and apply them to inspection frequencies to prevent irrelevant forms from showing up on all inspections in a series
  • Added support for tax tiers and tax grouping
  • Added support for custom price lists
  • Added the ability to add last service dates when importing or creating extinguishers
  • Updated extinguisher projections to use last service date
  • Updated default settings when creating a proposal so that profit margin is turned on by default
  • Added the ability to include notes and all other fields on alarm device import
  • Added pagination to the schedule and dispatch screen so that large numbers of visits no longer cause impact performance

Reporting Improvements:

  • Added support for emergency lights on DNV reports
  • Added functionality to individual backflow reports so that deficiencies can be printed without needing to print the entire report

iOS Improvements:

  • Added ability to add last service date when creating or swapping an extinguisher
  • For ULC reports, added the ability to fill the name of the person the technician is delivering the report to 

 

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