Technician Teams allow you to set your Technicians into logic groups. Once created, you can then filter by team(s) throughout various screens within your instance, allowing you to easily manage the work of the group(s).
Creating Technician Teams and Adding Members
From the Settings menu, select Technician Teams under the Users Management section
Select + Add Team
Name the team and save
You will be directed to the team's information screen, where a green success-bar will indicate the group has been created
To add members to the team, select the technician's name from the dropdown and hit Add Member
The technician will now appear under the Team Members list
Continue to add members as needed
Editing and Managing Teams and Members
From the Technician Teams page, select the team you'd like to make changes to
To make changes to the team name, select Edit Team Information option
Remove a team member by selecting the red trashcan icon to the right of the technician
>>>Notes:
- Deleting a technician from the team does not remove their access to the instance, for information on deactivating technicians click here
Need help? Contact our Support Team at support@inspectpoint.com or submit a support ticket via the web widget on the bottom-left on your screen - Click here for more information
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