How to Mark a Technician Inactive in Inspect Point

When a technician is no longer active in your organization, you can mark them Inactive from the backend. This allows you to maintain historical data tied to their inspections without permanently removing their profile.

Steps to Mark a Technician Inactive

1. Navigate to Settings > User Management > Technicians
2. You'll see a list of all active technicians
3. Click the username of the technician you wish to inactivate
4. At the top of the Technician Detail screen, click Mark Inactive
5. A confirmation pop-up will appear:
   “Are you sure you want to mark this technician inactive? This cannot be undone!”
6. Click OK to confirm

7. The technician is now marked Inactive and will no longer appear in scheduling or inspection assignments

   

 Important 

• Once a technician is marked Inactive, backend users cannot reactivate them
• If you need to reactivate a technician, please contact your Customer Success Manager
• Inspect Point does not delete technician records—we retain them to preserve historical data

• Deactivating a technician will free up a technician seat 

  👉 Related Article: How to Set Up a Technician

• Once a technician is inactive, they are forced to log out of the mobile app, and are unable to sign back in

Why We Keep Inactive Technicians

Marking a technician inactive ensures you maintain visibility into:

• Historical inspections and work orders they completed
• Deficiencies flagged
• Reports and/or proposals generated by said technician

This protects the integrity of your history and supports accurate reporting and audits.

Need help? Contact our Support Team at support@inspectpoint.com or submit a support ticket via the web widget on the bottom-left on your screen.