Inspection Detail Screen – Inspect Point Help Desk

📄 Overview:

The Inspection Detail Screen is where you can view and manage all information related to an inspection. From here, you can update inspection details, review and adjust answers, manage technician assignments, generate reports, and access the full inspection timeline.

This article covers:

What the Inspection Detail Screen is
How to access it
What information appears
What actions you can take depending on inspection status

🔎 What Is the Inspection Detail Screen?

The Inspection Detail Screen displays the complete overview of an inspection. This is where you can:

View and edit inspection details
Review and revise inspection answers
Assign or reassign a technician
Generate inspection reports
Convert an inspection into a proposal, work order, or invoice
View photos, activity, and the inspection audit timeline

📍 How to Access the Inspection Detail Screen

You can reach the Inspection Detail Screen from several places in the backend:

Building → Inspections tab → click the Inspection ID
Inspections tab → apply filters if needed → click the Inspection ID
Calendar / Schedule or Dispatch → click the visit → click Details
Inspection Reports tab → click the date under the Inspection Date column
Anywhere you see an Inspection ID

If you can see the Inspection ID, you can access the Inspection Detail Screen.

📋 What You Will See on This Screen

The options available on the Inspection Detail Screen depend on:

Your account subscription
Enabled modules
The inspection’s current status

Tabs at the top of the page:

Details
Activity
Photos
Inspection Assistant (if enabled)

Details tab:

Inspection details — status, technician, visit information
Report generation options
+ Create dropdown to convert to a proposal, work order, or invoice
Internal notes, technician instructions, recommendations
Inspection attachments

Activity tab:

A detailed timeline of the inspection including,
- System updates by the backend or technician
- Notes
- Status changes
Notes left here are not customer-facing

Photos:

Displays all of the photos along with the specific details that were taken during the inspection, including any internal photos

🔄 Actions by Inspection Status

Pending / Scheduled

When an inspection has not yet started, you can:

Update the assigned technician
Change the inspection status
Edit inspection details such as technician instructions
Add or adjust visit information

Started

Once the technician has started the inspection in the field, backend changes will not push to the device.

⚠️ IMPORTANT: Technicians must make changes through the mobile app while the inspection is in progress.

You can still:

See that the inspection has started
Monitor progress or time entries

Waiting Review

Once submitted back from the field, you can fully review the inspection.

Review all questions and answers
Make adjustments or corrections
Update inspection details
Generate or regenerate reports

⚠️ IMPORTANT: If any changes are made to the inspection—whether through a technician resubmission or edits in the backend—you must regenerate the report to ensure those updates are reflected.