Work Order Status Colors

📋 Overview

Work Order Status Colors allow admin users to assign colors to both system and custom work order statuses, making it easier to identify and track work orders throughout Inspect Point.

Once configured, status colors appear across the Inspect Point backend and Technician Portal, helping your team quickly identify work order statuses at a glance.

Why use status colors:

• Tell custom statuses apart instantly instead of reading each label.
• Scan the work order list and pick out the work orders that need attention.
• Match your work order colors to the color scheme your team already uses for inspections.

⚙️ How to Set Work Order Status Colors

Admin users can assign or update colors for any work order status, including default system statuses and custom statuses created by your company.

1. Starting from the backend, navigate to Settings → Service → Work Order Statuses.
2. Locate the status you want to update and click the pencil icon to edit.
3. Click the color field to select the desired color for the status.
4. Click Update to apply your changes.

Once saved, the selected color will automatically appear anywhere that work order status is displayed in the web app.

📍 Where Work Order Status Colors Appear

Once configured, status colors are displayed throughout the Inspect Point web app.

⚠️ Important: Status colors apply to the Inspect Point backend and Technician Portal. This change does not affect the Inspect Point iOS app.

🔄 Changing a Work Order's Status

When updating a work order's status, the Change Work Order Status window displays a colored indicator next to each available status, making it easier to identify the appropriate selection. The window looks the same whether you change one work order or several.

Updating a Single Work Order

1. Open the work order.
2. Select the option to Change Status.
3. In the Change Work Order Status window, select the desired status from the dropdown menu.
4. Click Update Status to save your changes.

From the Work Orders Listing Screen (one or more work orders)

1. Navigate to the Work Orders listing screen.
2. Using the checkboxes, select the work orders you want to update.
3. Choose the option to Change Status.
4. In the Change Work Order Status window, select the desired status from the dropdown menu.
5. Click Update Status to apply the change to all selected work orders.

Click Cancel at any time to close the window without making changes.

💡 Additional Information

• Default Status Colors: System statuses retain their existing default colors. Custom statuses appear in gray until an admin assigns a color.
• Customizable Colors: Admins can update the colors of both system and custom work order statuses at any time.
• Admin Access: Only admins can configure status colors under Settings → Work Order Statuses.
• Status Order: Changing a status color does not affect the order in which statuses appear.
• Immediate Updates: Changes to status colors are reflected automatically throughout the supported areas of the web app.