Introduction to the Inspect Point Mobile Application

Mobile App Introduction

This guide will introduce the mobile app and walk through the key steps to get started in the field.   

Important Information:

1. Inspections and work orders can be completed offline. However, a connection to data or Wi-Fi is required to log in, sync or create new jobs on your device, access the technician portal, and submit work to the backend.
2. We do not recommend deleting the mobile application unless Inspect Point advises you to do so. Inspections and service visits live on the device they were started on. This means that any information that hasn't been saved or submitted to the backend cannot be retrieved if the app is deleted.
3. We regularly update the Inspect Point app to include product enhancements, new features, and bug fixes.

4. You may notice features or functionality in our videos that don’t appear in your version of the app. Each account is set up based on a specific subscription and information provided to Inspect Point by an administrator at your organization. If you feel something is missing, your administrator can reach out to Inspect Point, and we can make the adjustment.

    

Download the App:

1. Navigate to the Apple App Store on your iOS device (iPhone or iPad) - Device Requirements
2. Search for "Inspect Point"
3. Download the application 

Logging In:

1. To log into the application, you will need the following credentials:
   1. Subdomain
   2. Username
   3. Password  
2. Upon first launch, you'll be prompted to enable location services, Bluetooth, and remember passwords. Choose according to your preference.

Job Listing Screens: 

Home: Upon logging in, you will be on the Home screen, where you see your jobs scheduled for you for the day, including any that are marked High Priority. On the right of the job, you will see either a clipboard or a set of tools. The clipboard indicates the job is an inspection, while the set of tools indicates that the job is a service visit or work order.

Schedule: The schedule screen shows your jobs for the day with some additional detail at a glance, such as the contact or reference number. From the Schedule screen, you will see a search bar and filtering option, as well as a Past Visits view, to see any jobs scheduled on previous dates.

Jobs: The Jobs screen shows a list view of your completed, scheduled, and future jobs.

App Settings:

Locate the Settings by tapping the technician icon on the bottom right. This is where you can manage settings like auto-rotate and time-entry reminders. While the "About Inspect Point" option indicates what version of the mobile app you are currently on.

Help & Support:

• Tap  "Help & Support" and you will be redirected to our online help desk, where you will find step-by-step guides and product documentation. You can search for something specific or browse by topic.
• The Support widget at the bottom of the page where you can get in touch with one of our support representatives via live chat or message.
• You can reach out to our support channel by emailing support@inspectpoint.com.