Payments FAQs

How do payments in Inspect Point work?

Inspect Point Payments allows you to take payments directly on an invoice created within Inspect Point, or in a "Pay Now" form if you are not using Inspect Point invoices. Credit card or ACH/eCheck payments can be accepted either web invoices sent via the back-end office, or in the field.

Are Inspect Point payments PCI-compliant?

Data privacy and security are among our top priorities. Inspect Point partners with a certified PCI-compliant 3rd party to facilitate payments. See our partner’s PCI certification here.

What does the application process entail?

For security purposes, our payments partner requires merchants to go through an onboarding process.

Please have the following information ready for your online application:

• Business type (Corporation, LLC etc.)
• EIN
• Date business established
• Estimate annual processing volume / average transaction amount
• Owner information (including SSN and ownership %)
• Bank account type / number (for payouts)

Your application will take approximately 24-48 hours to review.

Upon acceptance, you will receive a notification and be provided with credentials to access the Payments portal.

Does Inspect Point offer training?

Yes! Once your application is approved, our Payments team will walk you and key staff members through how to use Inspect Point payments. Additionally, we will have training and support documentation available.

What Inspect Point plan is required to use payments?

Payments is available to all customers! We can enable payments for you whether you are on Silver, Gold or Platinum.

What are the fees?
There are NO set-up, monthly or annual fees to use Payments. There are only the standard transaction/processing fees:

Transaction Fees

These are the fees that are paid to Inspect Point on each transaction.

• Keyed: 3.3% + 0c
• ACH: 1% (Capped at $50)

Funding Period

• Credit Card: 1-2 days funding period
• ACH: 5-7 days funding period

NEXT-DAY FUNDING

We now offer Next-Day funding for all transactions (assuming the payer meets risk requirements) for a small fee of .5% per transaction. Please contact your customer success manager or support to enable this.  

• Keyed: 3.35% + 0c
• ACH: 1.05% (Capped at $50)

Processing Fees

Processing fees include the following fees, as well as several other minor fees that are applicable only in select circumstances. 

• Chargeback fee: $15 per stage of chargeback 

Is there a monthly or annual fee?

Nope! You are only charged for the transaction and processing fees outlined above.