Invoices can be created in several ways, depending on your workflow. Users can:Â
Convert an inspection, proposal, or work order to an Invoice
Generate a one-off Invoice that is not tied to a jobÂ
If enabled, technicians can create invoices in the fieldÂ
Regardless of how the invoice is created, all details can be reviewed and edited before saving and/or sending.
This article covers how to manually create a one-time invoice, including how to convert a job or proposal to an invoice, and provides a reference table for all available invoice fields.
Select the invoice source — choose whether you’re invoicing from a Building or an Account
If you start from a Building’s Invoices tab, you will not need to select the building; it will auto-populate.
If Recurring Invoicing is enabled, chooseÂ
If recurring is disabled, the invoice creation screen will appear immediately.
Select the Building or Account, depending on the invoice source, from the Property dropdown
Any customer-specific configurations (e.g., overrides, price lists, or custom terms) will auto-fill once the customer is selected.
Example: Default terms may be Net 30, but if a customer has custom terms like Due on Receipt, those will apply automatically once the customer is selected.
Add the Invoice DetailsÂ
Many fields will auto-populate based on your settings or the customer record.
All fields can be reviewed and updated as needed before saving/sending.
Complete the Invoice - Save & SendÂ
Once all invoice details are complete, you have two options:
Save - Saves the invoice to your Invoices tab, you can return later to edit or send.Â
Save & Send - Saves your work and immediately opens the Send Email modal so you can send the invoice to your customer.
đź’° How to Convert an Inspection, Proposal, or Work Order to an InvoiceÂ
Start on the Detail Screen of the Job or ProposalÂ
Click the + Create dropdown in the upper-leftÂ
Select InvoiceÂ
Complete the Invoice DetailsÂ
You will not select a property—the property and customer information from the original item automatically maps to the invoice.
Any materials, services, pricing, or line items added on the original job or proposal will carry over and appear on the invoice for review. You can update quantities, pricing, or remove items as needed before saving.
If converting an inspection to an invoice, the inspection must have a price assigned. If not, after selecting + Create → Invoice, a pop-up modal will appear prompting you to enter pricing. Once a price is added, you can proceed with creating the invoice.
Complete the Invoice - Save & SendÂ
Once all invoice details are complete, Save or Save & Send.Â
Inspection —
Proposal —
Work Order —
đź“‹ Invoice Fields
Field
Description / Behavior
Issue Date
Defaults to today’s date; can be manually changed.
Terms
Defaults to Net 30 unless set in Invoice Settings or at customer level; editable.
Due Date
Auto-calculated from Issue Date + Terms; editable.
Invoice #
Follows numbering + prefix rules set in Invoice Settings; number can be changed, prefix cannot.
PO #
Optional. Auto-maps if converted and a PO existed on the source item.
Category
Invoice Category dropdown appears if enabled; required if set in Invoice Settings.
Technician
Auto-populates if converted from an inspection or work order; editable. Used for analytics tied to job completion, not invoice creation.
Reference #
Optional. Auto-maps from the source item if available; editable.
Currency
Defaults based on company settings; editable if multiple currencies are enabled.
Publish to Customer PortalÂ
Publishes the invoice to the Customer Portal uponcreation. The feature must be enabled and the setting to publish invoices individually must be selected.Â
Disable Reminders
Overrides global invoice reminder settings at the invoice level.
Recurring Invoice Toggle
Switch a one-time invoice to recurring (or vice versa) during creation.
Company Info
Pulled from Company Settings; displays on the invoice.
Billing Info
Varies by where the invoice is created:Â
From Building: Customer Name = Account; ATTN = Building Invoice Contact; Â Emails = Building + Account Invoice Contacts.Â
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