Feature Overview: Time Entries

⏱️ Time Entries Overview

Inspect Point’s Time Entry feature allows technicians to track the time they spend on Inspections and Work Orders, while giving office teams full visibility into logged time for reporting, billing, and labor management.

Technicians can clock in/out or manually enter time from the mobile app or Technician Portal, and office administrators can review, edit, and export time from the backend.

This overview explains what Time Entries are, how they work, and where to configure the settings before your team begins tracking time.

🔧 How Time Tracking Works

Before creating time entry rates, it’s helpful to understand the basics of how time is tracked and used in Inspect Point:

1. All tracked time uses a Time Entry Rate — Every time entry—regardless of how it’s logged—is tied to:

   • A Time Entry Rate

   • An Activity Type (Work, Travel, or Other)

   • A linked Job (Work Order or Inspection), except for “Other” entries

2. Technicians choose how they are logging time — Technicians can:

   • Clock In / Clock Out in real time on the mobile app

   • Add time manually on the mobile app or in the Technician Portal

   • Associate time with a job (travel/work) or log non-job time (other)

3. Time can be edited by office staff — If a technician’s time needs correction, backend users can edit entries from:

   • The Time Entries screen

   • The Inspection detail screen

   • The Work Order detail screen

4. Office teams can view, export, or bill time — You can review time entries:

   • Directly on the job

   • In the Time Entries tab (filterable by tech, activity, date, rate, etc.)

   • Through exports for payroll or billing workflows

⏳ Time Entry Rates

Backend → Settings > Company > Time Entry Rates

Time Entry Rates must be configured before technicians can log time. Once created, technicians must log out → log back in to sync new rates to the app.

Each rate includes:

• Name – Shown to techs and in reporting
• Cost Code (optional) – For accounting or ERP alignment
• Activity Type – Work or Travel
• Available For – Inspections, Work Orders (create duplicates if needed for both), and Other
• Billing Rate – Used for invoicing and reporting; not visible to techs
• Active / Inactive – Controls whether the rate appears to techs

⚙️ Service Settings 

Backend → Settings → Service Settings

Here you decide whether Time Entries appear on Service Reports & Invoices.

• Enabled → Time entries will not appear on reports/invoices (useful if you bill via fixed-price service items).
• Disabled → Time entries will appear on reports/invoices for billing.

🔗 Service Settings Overview

⌚ How Technicians Log Time

Technicians can log time in three ways:

Mobile App – Real-Time Tracking — Clock-in/out available on Inspections and Work Orders

Mobile App – Manual Entries — Add or edit time manually on any job

Technician Portal – Manual Time — Log time on scheduled jobs or using activity type Other

📊 How to Review & Manage Time Entries in the Backend

• Backend users can view time entries:
  • On the detail screen of each job (inspection or work order) 
  • In the backend Time Entries tab
• From the backend, office teams can:
  • Edit or correct technician logs
  • Export time for billing, payroll, or reporting workflows
  • Include time on service reports/invoices (if not excluded)

🔗 Resources

To start tracking time with Inspect Point, refer to the following articles:

• Setting Up Time Entry Rates
• How Technicians Track Time in the Mobile App
• Managing & Editing Time Entries (Office Workflow)
• Time Entries on Service Reports & Invoices
• Using "Other" Time for Non-Job Activities
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