Notifications
Invoices
Scheduling
Fire Sprinklers
Custom Inspections
Customer Portal
- Customer Portal Invitation Status
- Customer Portal (user end)
- How to make an attachment visible to your customer in Customer Portal
- Customer Portal
- How to Signup for Customer Portal Access
- How to suspend customer portal access and setup access messages
Fire Doors
Equipment
California
Backend Setup & Settings
- How to setup and edit company information (logo, address, etc.)
- How to set up a technician
- How to setup Inspection Types
- How do I change the default report email to my customers?
- How to add a sales person to a building inside of your instance
- How to set tag colors in your instance
Fire Alarms
- How to import alarm devices
- How to delete a control panel in the backend
- How to mark an alarm device inactive
- Control panel battery replacement notifications
- How to add battery information for a control panel in the backend of Inspect Point
- How to mass add fire alarm devices in the backend of Inspect Point
Backflows
Exit Signs
Extinguishers
Inspection Questions
- Changing Inspection Question Frequency
- How to add a photo to an inspection question in the backend of Inspect Point
- How to create a user added system question and add to an existing section
- How to create a user added system question with a custom section name
- How to edit the text, frequency, and/or section of a user added inspection question
- How to remove an inspection question
Deficiencies
- How to create a deficiency in the backend
- What are the default Resolution Statuses available inside Inspect Point?
- How to mass change the resolution status of deficiencies
- How to see the history of a deficiency in the backend
- Deficiency Icons - What do they mean?
- How to generate a report with deficiency resolution information
General Backend Questions
- Approving backend users
- Internal Office Notes
- How to use Tags on Buildings and Inspections
- Backend User Types + Permissions
- Can I archive inspection reports?
- How can I get more backend users?
Backend Troubleshooting
Buildings
- How to edit an existing building
- How to create a building & add inspection items (Best Practice Guide)
- How to replicate (copy) an existing building
- How to Delete a Building
- How to add attachments to a building in the backend
- How to add kitchen hood details in the backend of Inspect Point
Contacts
Inspections
- How to update an inspection series
- How to mark a photo internal only in the field
- How to mark a photo internal only in the backend
- All Notes - The ability to see all of an inspection's notes in one location
- Can I Delete an Inspection?
- Ability to add multiple frequencies to an already created series
Reports
- How to generate a report
- How to remove question sections from inspection reports
- How are pump curves generated?
- How to generate reports per equipment type
- How to mass generate inspection reports
- How to send an inspection report from inside Inspect Point