Notifications
Invoices
Scheduling
Fire Sprinklers
Custom Inspections
Customer Portal
- Customer Portal Invitation Status
- Customer Portal (user end)
- How to make an attachment visible to your customer in Customer Portal
- Customer Portal
- How to Signup for Customer Portal Access
- How to suspend customer portal access and setup access messages
Fire Doors
Equipment
California
Backend Setup & Settings
- How to setup and edit company information (logo, address, etc.)
- How to set up a technician
- How to adjust the position of a building's systems and assets
- How to edit a backend user's user role
- How to setup Inspection Types
- How do I change the default report email to my customers?
Fire Alarms
- How to create an alarm device catalog in the backend
- How to import alarm devices
- How to delete a control panel in the backend
- How to mark an alarm device inactive in the backend
- Control panel battery replacement notifications
- How to add battery information for a control panel in the backend of Inspect Point
Backflows
Exit Signs
Extinguishers
Inspection Questions
- Changing Inspection Question Frequency
- How do I add an inspection question?
- How to add a photo to an inspection question in the backend of Inspect Point
- How to create a user added system question with a custom section name
- How to edit the text, frequency, and/or section of a user added inspection question
- How to remove an inspection question
Deficiencies
- How to export deficiencies
- How to create a deficiency in the backend
- What are the default Resolution Statuses available inside Inspect Point?
- How to mass change the resolution status of deficiencies
- How to see the history of a deficiency in the backend
- Deficiency Icons - What do they mean?
General Backend Questions
- Approving backend users
- Internal Office Notes
- How to use Tags on Buildings and Inspections
- What are the various user role permissions?
- Can I archive inspection reports?
- How can I get more backend users?
Backend Troubleshooting
Buildings
- How to edit an existing building
- How to create a building & add inspection items (Best Practice Guide)
- How to replicate (copy) an existing building
- How to Delete a Building
- How to add attachments to a building in the backend
- How to add kitchen hood details in the backend of Inspect Point
Contacts
Inspections
- How does an inspection get marked complete?
- Can I decide when hose valves and fire hoses are sent to the iPad?
- How to Schedule a Multi-Tech Inspection
- How to update an inspection series
- How to mark a photo internal only in the field
- How to mark a photo internal only in the backend
Reports
- How to generate a report
- Can I add a cover letter to my inspection report?
- How to mass mark inspections reports as public
- How to remove question sections from inspection reports
- How are pump curves generated?
- How to generate reports per equipment type