How to log into the Inspect Point app with Azure Directory – Inspect Point Help Desk

Before you start: Microsoft sign-in (Azure AD / Microsoft Entra ID) has to be enabled for your company before it will appear in the app. If you are interested, contact your Customer Success Manager or email support@inspectpoint.com.

Your Inspect Point email address must also match your UPN or Email in Microsoft Entra ID. If they do not match, Microsoft sign-in will not work for your account.

1. Enter your subdomain

Launch the Inspect Point app, enter your Subdomain, and tap Continue.

Inspect Point app subdomain screen with Continue button

2. Choose Sign in with Microsoft

On the next screen you will see a Sign in with Microsoft button below the usual username and password fields. Tap it.

If you do not see this button, Microsoft sign-in is not enabled for your company yet, or the subdomain you entered is not correct.

Inspect Point login screen showing the Sign in with Microsoft button

3. Allow the app to open Microsoft sign-in

Your device will ask for permission for Inspect Point to sign in using microsoftonline.com. Tap Continue.

iOS prompt asking permission for Inspect Point to sign in using microsoftonline.com

4. Sign in with your Microsoft account

The Microsoft sign-in page opens. Enter your email address and tap Next, then enter your password and sign in. If your organisation uses multi-factor authentication, complete that step as you normally would.

Microsoft sign-in page asking for an email address

5. You are signed in

After a successful sign-in you are taken to your Inspect Point home screen, showing your schedule for the day.

Inspect Point home screen showing the schedule for the day after signing in

Troubleshooting

What you see	What to check
No Sign in with Microsoft button	Microsoft sign-in is not enabled for your company, or the subdomain entered is incorrect. Contact your administrator or Inspect Point support.
Microsoft accepts your password, but Inspect Point does not sign you in	Your Inspect Point email address does not match your Microsoft UPN or Email. Your administrator can correct this.
You are asked for a password you do not recognise	The Microsoft page asks for your Microsoft password, not your Inspect Point password.

Administrators setting this up for the first time should see Azure Active Directory Single Sign-On.

Need help? Contact our Support Team at support@inspectpoint.com or submit a support ticket through the "Submit a request" link above.