How to create a custom display name and mark an inspection report public

From the Inspections Reports page, click the yellow Edit Details icon 

Fill in the "Display Name" field with the text you'd like your customer to see 

Check the "Is Public?" checkbox to make the inspection visible via the Customer Portal

Check the "Notify Customer" checkbox to have an email automatically sent to your customer letting them know a report has been placed in the portal for them to view

Click Update when done